Protection of Personal Information Act (POPIA), Act 4 of 2013.
Information Officer
Shana Naidoo
Trading as: MEMO
mymemo.co.za
hello@mymemo.co.za
+27 81 372 3859
Johannesburg, Gauteng, South Africa
What We Collect
Registration: name, email, password, grade, and optionally your school.
Payment (Scholar Pro): parent/guardian name and contact number for learners under 18, processed for consent purposes.
Usage: lessons accessed, AI sessions, forum posts, quiz scores, login activity.
Payments: processed by PayFast — MEMO does not store card details.
Why We Collect It
To create and manage your account.
To personalise your experience.
To process payments.
To improve the platform.
We do NOT sell your data to third parties.
Children's Privacy
Students under 18 require parental consent.
We collect only minimum necessary data.
We do not share children's data with third parties.
Parents may request access or deletion of child's data at any time.
How We Protect Your Data
All data stored on Supabase (SOC 2 Type II certified).
All connections encrypted (HTTPS/SSL).
Access restricted to authorised MEMO staff only.
Your Rights Under POPIA
Access your personal information.
Request correction of inaccurate data.
Request deletion of your data.
Object to processing of your data.
Lodge complaint with Information Regulator.
Contact
hello@mymemo.co.za | +27 81 372 3859
Information Regulator: inforeg@justice.gov.za
Third Party Services
Supabase (database), PayFast (payments), Google Gemini (AI Tutor), Lovable (hosting).